http://www.onvectorconsulting.com/the-low-bar-mentality-recognizing-and-overcoming-mediocrity-in-customer-service-experience/ Line of Sight to Performance Excellence Sat, 04 Jan 2014 18:28:58 +0000 hourly 1 http://wordpress.org/?v=4.2.18 http://www.onvectorconsulting.com/the-low-bar-mentality-recognizing-and-overcoming-mediocrity-in-customer-service-experience/#comment-102 Wed, 01 Jun 2011 14:10:10 +0000 http://epmedge.com/?p=1118#comment-102 Your article really struck a chord since it reflects the attitude of people of my country towards government. We do not expect anything better from the government, so we do not demand better services, stronger law enforcement, alignment with our population’s needs, what have you. Great article.

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