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	<title>Comments on: Revisiting an Old Truism&#8230;</title>
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	<description>Line of Sight to Performance Excellence</description>
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		<title>By: Redge</title>
		<link>http://www.onvectorconsulting.com/revisiting-an-old-truism/#comment-43</link>
		<dc:creator><![CDATA[Redge]]></dc:creator>
		<pubDate>Fri, 18 Feb 2011 20:29:15 +0000</pubDate>
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		<description><![CDATA[Hi Bob, I agree with the content of your post.  I felt compelled to add another factor, the Hawthorne Effect.  Increased or renewed attention will almost always influence initial results. As always, the qualifier now is &quot;sustainable performance&quot;.

I also encourage &quot;measuring what matters&quot;.  Results should influence behaviors and actions.

If changes are prescribed to improve performance, my challenge to the team is to predict the increase and state the reasons / rationalize why that increase should be attainable.  We then set that as the target.  The real learning begins when we attempt to rationalize the variance from the target (good or bad) after implementation.  (PDCA at the micro level).

Great post! @Versalytics.]]></description>
		<content:encoded><![CDATA[<p>Hi Bob, I agree with the content of your post.  I felt compelled to add another factor, the Hawthorne Effect.  Increased or renewed attention will almost always influence initial results. As always, the qualifier now is &#8220;sustainable performance&#8221;.</p>
<p>I also encourage &#8220;measuring what matters&#8221;.  Results should influence behaviors and actions.</p>
<p>If changes are prescribed to improve performance, my challenge to the team is to predict the increase and state the reasons / rationalize why that increase should be attainable.  We then set that as the target.  The real learning begins when we attempt to rationalize the variance from the target (good or bad) after implementation.  (PDCA at the micro level).</p>
<p>Great post! @Versalytics.</p>
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		<title>By: Your Personal Balanced Scorecard and the Weekly &#8216;One-on-One&#8217; Meeting &#124; geoffreylennon</title>
		<link>http://www.onvectorconsulting.com/revisiting-an-old-truism/#comment-42</link>
		<dc:creator><![CDATA[Your Personal Balanced Scorecard and the Weekly &#8216;One-on-One&#8217; Meeting &#124; geoffreylennon]]></dc:creator>
		<pubDate>Fri, 18 Feb 2011 04:19:59 +0000</pubDate>
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		<description><![CDATA[[...] After all, to quote the traditional management truism &#8216;what gets measured, gets managed and what gets managed gets done!&#8217; (thanks to Bob Champagne for the timely reminder with his recent post. [...] ]]></description>
		<content:encoded><![CDATA[<p>[&#8230;] After all, to quote the traditional management truism &#8216;what gets measured, gets managed and what gets managed gets done!&#8217; (thanks to Bob Champagne for the timely reminder with his recent post. [&#8230;] </p>
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